Professional personalized service
Let's face it a security system is a security system is a security system. A consumer can buy the same product from a number of vendors. What differentiates one vendor from the rest? Their knowledge, customer service, reliability and integrity. We have not always seen these traits from many of our services providers but we did from Northern Lights. They made a commitment, lived up to it and delivered. Thank you Northern Lights Security.
- Debbie .
Bottom Line ; Under sold and over delivered !!! Absolutely Great Experience Thanks NLS Team
- rick .
very happy the guys were great work was done very well they always cleaned up after the work was done
its all good highly recommend northern lights
- Joe .
Great service. I was impressed by the picture quality. Installation went well and they took the time to show my how the system works. Also cleaned up properly after themselves which is always a bonus! I would definitely recommend them!
- Market sqaure .
A very professional service
This is one of the best companies I have ever dealt with. From the moment we contacted them for advice, through the efficient installation to the prompt and courteous service calls, we have been very pleased with the attention we have received from Northern Lights Security and have complete confidence in their system.
- Martin .
very courteous, prompt, and delivered the service/products needed to match our needs. Did not try to "upsell" features we did not need..
- Ross .
Great Experience from initial contact to job Completion
We had a new camera system installed at our place of business. Jason, Mike and their staff are very professional and prompt. Offered lots of ideas and solutions for the proper system to install and pricing is very competitive.
Will definitely use Northern Lights again for future projects.
- Allen .
Great Personalized Service
We had Northern Lights upgrade the security system and install cameras + an NVR. They offered a lot of options and worked within our budget. When we have had some minor issues, they are very quick to respond and correct the problem.
We then had them mount a TV and remote the Satellite TV box away from the TV. Very clean installation and the entire system works great!
I would highly recommend Northern Lights for security, monitoring and low voltage installations.
- Scott .
Exceptionally high quality service
I have worked with this company for just under a decade. They have exceeded expectations in any service or installation project that has been done/purchased. NLS has often gone out to the house when necessary, notifying our family of an alarm situation when we were not on site and dealing with the authorities. They have been proactive about informing and educating about new technology and optimizing our security system.
They have installed TVs, music systems, internet services and security all with high
quality workmanship. The owners deal directly with you and have always been able to address any issue within several hours. I would highly recommend without any reservation.
- Peter .
Great service from local provider
I have always had a quick response to any inquiries I've placed with the help line as well as with the office. They will explain their services and the rationale behind their service decisions. I welcome their recommendations for monitoring of my home and plan to continue their service upon renewal.
- Carolyn .
Best service ever Always friendly, fast and efficient. Great at trouble shooting and patient in explaining things to non-technical wives. Highly recommend them.
- Lydia and Jan .
Very dependable and organized and helpful.
We have been security serviced by Northern Lights for over 17 years and would not use anyone else in the Kawartha Lakes area. Thanks guys!
- D. .
Jason and Mike were great to deal with . They gave me a great quote for the rough in cabling for my phone system , computers and security system . They always respond right away to any changes that I wanted to make . The service has been absolutely great .I would highly recommend them for any cabling or security installations .
Longley Harley - Davidson
- Bob .
Great service, always available and helpful.
We've been really pleased with our service and dealings with Northern Lights Security. There have been times when I and my guests have been a little unsure how to operate the alarm system that came with our cottage. Northern Lights has always been there with immediate advice and helpful information, whether it is a service call or on the phone. I would not hesitate to recommend them to anyone looking for top shelf service and peace of mind.
- Chris .
We've been NL customers for 10 years. We just had the camera system upgraded. Mike, Jason and the crew were excellent. Always available to answer questions. Very professional. Always courteous. We highly recommend them.
- F M
You are the best. Always there when needed and always very responsive and proactive when there are issues to resolve. Highly recommended.
- Yani .
Theatre Upgrade and Adjustment
Over a year ago Mike Preece of Northern Lights Security was retained to assist in the upgrade of our home theatre system. His work was excellent, timely and thorough.
We have enjoyed the upgrade however this week we had issues with sound when certain DVD's were played. I called Mike and he was over that morning to walk through the set up again and, in particular, how to make the best adjustment for this particular DVD.
Thank you Mike - excellent service as usual
- Art .
Reliable, honest, knowledgeable, enthusiastic, responsive
We have been customers of Northern Lights Security since the beginning. Jason and Mike are always looking out for our property - as evidenced by their quick response due to us triggering the alarm by mistake. It is comforting to know that our home is always protected and secure. Additionally Mike and Jason are always interesting to talk to about the latest developments in technology. They are enthusiastic in what they do and creative in their approach to unusual situations. We strongly recommend Northern Lights Security to anyone requiring a security/entertainment system.
- Scott and Camille .
10 years and still the best
last week I had some technical issues with my cable and after calling Jason he promptly send his guys and had it fixed in few hours,they didn't have parts and went to Lindsay to get them and had it done in record time.Dealt with Northern lights for 10 years now and could not be happier with the service.They monitor alarms on 2 of our bussineses and the house as well.Great company to deal with and personal service and attention all the time.Cheeers and keep going.
- Ned K
Northern Lights Security
We have had Northern Lights Security as our provider in securing our home for almost 10 years. Our experience is that they provide a total service and not just sign you up, collect your fees and never hear from them again. Any questions we have are answered quickly. Any service modifications or upgrades are completed to
meet our schedule. Another difference is that you talk to the owners and not just a front end call center. They care about their customers.
I would not hesitate to recommend Northern Lights Security to be their service provider.
- Dave .
Northern Lights Security, a true partner!
We just recently built our new home and with that, we wanted to conceal all of the wiring for security, sound system, TV satellites. Our Contractor recommended Northern Security to us to get the job done. We had the team throughout our build to ensure that all would be executed properly and cleanly. Today our house rocks, and is totally secure. Although the internet posed the greatest problem of all, it was overcome by the commitment and desire to get the job done by the team. Would I recommend this team to another friend... you betcha I would. Thanks for a job well done !!!
- Monika .
Always there for us!
We have had some "false" alarms triggering the NLS system.
They have been caused by our mistakes.
But, NLS always...and quickly follows up and checks it out.
We feel our house is very safe and secure when our alarm is set.
Reliable and quality workmanship in all electronic installations.
Susan and Brian P
- Brian .
wouldn't be without it!
We have been protected by Northern Lights Security for over 8 years now and have had exemplary service. A couple of winters ago when our furnace failed to kick in after a power outage, staff from Northern Lights were able to access the house and avert a disaster. At the time, we were half a world away; so, it was most consoling to know that our home was secure.
- Bob .
Top notch company
Service is second to none. We still believe we are their only customer the way we get treated. Never have had a problem,never had a concern and any work we have had done has been top notch. Highly recommended. There is no security company better.
- Rick .
We have been a client of Northern Lights Security for 15 years. I have never had an experience where I felt they were not on the job and watching my back. They have always been helpful and creative when I have come up with unusual requests. I recommend them to everyone who could use there services.
- John .
Service second to none!
Great company to work with. They have installed four (4) systems for me. These guys are on time and always on budget. They have enthusiastic knowledge of there industry and have excellent customer service. We have never had any issues with their monthly monitoring. I would have absolutely no hesitation recommending Northern Lights for any security system
- Rob .
Jason and Mike do a great job.They are always happy help you out and provide excellent security. We have never had an issue.
- Matt .
We've known them from the inception of Northern Lights Security - they have certainly come a long way - they provide excellent service, are very knowledgeable and passionate about their customer's needs. We are just a "little" prejudiced - Jason is our son and Mike is are 'almost' son but they certainly have created a very successful/thriving business.
- Marcia .
Northern Lights is 100% great
We have used Northern Lights as our security company for over 16 years and have never been disappointed in their service or their prompt response to an alarm or a problem. Jason and Mike, and all their team,are great to deal with.
- David & Dooney .
Great Alarm People
We switched to Northern Lights a few years ago, when we were doing a major reno as a result of a flood. They installed new hardware and since have been our monitoring folks.
They are accessible, customer-oriented and a pleasure to deal with!
- Peter .
Northern Lights Security
The company is very professional and very responsive. I had to call them on several occasions with problems; they were all resolved expeditiously and completely. I cannot find one single thing that we are not happy with. Well done guys and keep it up!
- Yani .
Great Alarm Company
On top of everything when some thing goes
wrong and Number 1 when an Alarm comes in
Keep up the great work Jason and the crew!!
- Randy D
Always courteous and on time for appoointments. good knowledge of current trends in the industry. Do not try to 'over sell' - supply only what one needs.
- Ross .
Been dealing with Northern Lights Security for 18 years now. Have had excellent service, great people to deal with.
- Rob .